mejawd Platform Account Terms
We at mejawd operate a sportsbook and gaming platform where users can place bets on football, esports, live-dealer games, and slots. Our Terms and Conditions set out the rules that govern your account, your use of our platform, and your rights and responsibilities as a mejawd user. These terms apply to all users in supported jurisdictions where our services are available under local law.
This document covers account creation, deposits and withdrawals, bonus terms, betting rules, dispute resolution, and our commitment to fair play. We encourage you to read these terms carefully before opening an account on mejawd. If you have questions about any section, our support team is available to help.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of mejawd comply with their own jurisdiction's law.
Account Opening and User Eligibility
When you join mejawd, you agree to provide accurate and complete information during registration. We require a valid email address, a secure password, and identity verification before you can deposit funds or place bets. Our verification process includes document checks and may include additional steps depending on your location and account activity.
You must be of legal age to gamble in your jurisdiction. We do not knowingly accept users who are underage or who access mejawd from prohibited regions. If we discover that you have provided false information or that you are ineligible to use our platform, we reserve the right to suspend or close your account.
Deposits, Withdrawals, and Payment Methods
We at mejawd accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed quickly, typically within minutes. Your first deposit may require additional verification to comply with anti-money-laundering regulations.
Withdrawals are processed to the same payment method you used to deposit. We process withdrawal requests subject to standard verification windows. Your account must pass identity verification before your first withdrawal. Subsequent withdrawals are processed according to our standard timelines. We reserve the right to request additional documentation if we suspect fraudulent activity.
Betting Rules and Market Settlement
On mejawd, we offer betting markets on football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). Each market has specific rules that govern how bets are settled.
We settle football bets based on official match results. If a match is postponed or abandoned, we void affected bets and return stakes to user accounts. For live-dealer games, settlement is immediate based on the outcome of each hand or spin. For esports markets, we settle based on official tournament results and broadcast data.
We at mejawd are committed to fair play, transparent odds, and prompt settlement of all bets. Our platform uses certified random-number generators for slots and live-dealer games, and our odds are set by professional odds teams.
Bonus Terms and Promotions
We at mejawd may offer promotional bonuses to new and existing users. Any bonus offer comes with specific terms, including minimum deposit amounts, wagering requirements, and expiration dates. We display these terms clearly when you claim a bonus. Bonuses are subject to our sole discretion, and we reserve the right to modify or withdraw promotional offers at any time.
Bonus funds must be wagered according to the terms before they can be withdrawn. If you do not meet the wagering requirement within the specified timeframe, the bonus expires and is forfeited. We do not offer fixed bonus amounts — all promotional offers are subject to terms and conditions that we communicate at the time of offer.
Our mejawd Dispute Resolution and Support
If you have a dispute regarding a bet, a settlement decision, or your account, contact our support team. We maintain English-language support to assist users across Jakarta, Surabaya, Bandung, Medan, and other supported regions. Our team investigates disputes fairly and aims to resolve issues within a reasonable timeframe.
We keep detailed records of all bets, settlements, and account activity. If we determine that an error occurred in our settlement process, we will correct it and credit your account accordingly. If we determine that a bet was settled correctly according to our rules, we will explain our decision and provide supporting evidence.
Data Protection and Privacy
We at mejawd protect your personal data according to applicable privacy laws. We collect information necessary to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We do not share your data with third parties except as required by law or to process your transactions.
For detailed information about how we collect, use, and protect your data, please review our Privacy PolicyWe also maintain a Legal Notice that covers additional compliance and regulatory information.
Jurisdiction and Legal Compliance
We at mejawd operate under the laws of the jurisdictions where our services are available. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of mejawd comply with their own jurisdiction's law.
If you access mejawd from a prohibited jurisdiction, we reserve the right to suspend or close your account and forfeit any funds in your account. We take compliance seriously and work with local regulators to ensure that our operations meet all applicable legal requirements.
Account Suspension and Termination
We at mejawd reserve the right to suspend or close your account if you violate these terms, engage in fraudulent activity, or use our platform in a manner that we determine to be harmful or inappropriate. If we suspend your account, we will notify you and provide an opportunity to respond before taking further action.
If we close your account, any remaining balance will be returned to your registered payment method, subject to verification. We may retain records of your account activity for compliance and dispute-resolution purposes.
Changes to These Terms
We at mejawd may update these terms from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of mejawd after such changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any updates.
These terms form the complete agreement between you and mejawd regarding your use of our platform. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect. For questions about these terms or our policies, contact our support team through your mejawd account or visit our FAQ page. You can also review our About us page for more information about mejawd and our commitment to fair play and user protection.